At The Vedicroots Holistic Living Pvt Ltd, we strive to ensure the timely and safe delivery of all your orders. Please review our shipping policy for more information:
1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact us at care@thevedicroots.com.
2. Order Processing
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Orders are processed within 2-4 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
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Metro cities: 2–4 business days
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Other regions: 4–7 business days
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Remote areas: 7–10 business days
Delivery timelines may vary due to weather, courier delays, or other unforeseen circumstances.
4. Shipping Charges
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Shipping charges are calculated at checkout based on order weight and delivery location.
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Free shipping may be offered on qualifying orders during promotional periods.
5. Order Tracking
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Once your order is shipped, a tracking number will be sent to your registered email/SMS.
6. Delivery Attempts
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Our delivery partners will attempt delivery up to 3 times.
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If the delivery fails after 3 attempts, the order will be returned to us.
7. Damaged or Lost Packages
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If your package is damaged or lost during transit, please contact us immediately at care@thevedicroots.com with your order details and photos.